Articles tagged with: CRM
Zoho Email Marketing Nirvana…
SOON. I hope. At least that’s what I’m being told is going to happen. If you have been following any of our recent posts on this topic (such as my post on the new Zoho …
Things I like about Zoho 2011: Changes to Zoho Campaigns
It’s been a while since I wrote about how our sales and marketing teams use Zoho. When we first implemented the CRM system a couple of years ago we learned how to adjust our lead …
SI5.5 SP3 Now Available!
D-Tools releases SI5.5 SP3 to all customers on January 18th, 2011. SP3 adds enhancements and bug fixes to continue support of our customers business processes.
D-Tools Announces Release of SI5.5 Service Pack 3
D-Tools releases SI5.5 SP3 to all customers on January 18th, 2011. SP3 adds enhancements and bug fixes to continue support of our customers business processes.
Refine and Conquer – DTU Edition
We just got back from our D-Tools University last week. DTU is our annual 3-day user conference and training event. This year’s event was very well attended despite the downturn in the economy. It seems …
The D-Tools/Zoho CRM System – Lead Conversion Process
Introduction here: So far I have spent most of my time re-engineering our Zoho CRM system on the Leads side of the process. Before I started I thought we had a pretty good system but I noticed some pretty serious gaps and have worked hard to correct them and refine the process. At this point I am very happy with the Leads aspect of the system and more importantly the sales team is happy as well. In fact the new processes are already generating revenue and positive customer feedback.

