D-Tools Enhances Customer Service with New Live Chat Feature
02/16/2010 – 4:00 pm | No Comment

CONCORD, CA, MARCH 16, 2010 — D-Tools, Inc., the worldwide leader in system integration software, today announced the release of their new live chat feature, which can be accessed directly from D-Tools System Integration Software …

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Written by D-Tools Founder and President, Adam Stone

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Technical and product information written by the D-Tools technical support and development team

Manufacturer Vantage Point (MVP) New and Returning Members for July 2009
07/29/2009 – 9:53 am | 2 Comments
Manufacturer Vantage Point (MVP) New and Returning Members for July 2009

D-Tools MVP manufacturers realize the importance of bringing you their product information and have chosen to support the D-Tools user community by joining the program and making their product data directly available through D-Tools SI …

Do It ‘till It Hertz
07/28/2009 – 1:46 pm | One Comment
Do It ‘till It Hertz

D-Tools MVP member Steve Feinstein of Atlantic Technology offers us some cheat notes on getting a better understanding of some of our industry acronyms.
The consumer electronics business is famous for throwing around all kinds of …

Tannoy Works out “Four Diamond” Sound for The Bellevue Club
07/28/2009 – 10:32 am | One Comment
Tannoy Works out “Four Diamond” Sound for The Bellevue Club

D-Tools MVP member Tannoy contributed this audio solution for for Seattle upscale Health Club/Hotel. Tannoy product data is available at no cost to all D-Tools SI users as part of the D-Tools MVP Program. Read …

Stealth Acoustics Teams with D-Tools To Provide Detailed Product Specifications to System Integrator™ Users
07/28/2009 – 8:23 am | One Comment
Stealth Acoustics Teams with D-Tools To Provide Detailed Product Specifications to System Integrator™ Users

Membership in D-Tools MVP Program adds detailed product data to D-Tools System Integrator software database

CONCORD, CA – JULY 28, 2009 – D-Tools Inc., the worldwide leader in system integration software, today announced that Stealth …

Stewart Filmscreen Joins D-Tools Manufacturer Vantage Point (MVP) Program
07/21/2009 – 10:05 am | One Comment
Stewart Filmscreen Joins D-Tools  Manufacturer Vantage Point (MVP) Program

Membership makes Stewart Filmscreen detailed product specifications available to users of System IntegratorTM software

CONCORD, CA – JULY 21, 2009 – D-Tools Inc., the worldwide leader in system integration software, today announced that Stewart Filmscreen, …

Sam Cavitt – 2 Full Day Courses at CEDIA Expo
07/17/2009 – 12:50 pm | No Comment
Sam Cavitt – 2 Full Day Courses at CEDIA Expo

Founding D-Tools Certified Partner, Sam Cavitt, will teach 2 full day classes at CEDIA Expo 2009 in Atlanta, GA.  To register visit CEDIA’s website and search for the course codes listed in the descriptions below.  …

Removing Grouping settings from the Project DataMatrix
07/06/2009 – 12:47 pm | No Comment
Removing Grouping settings from the Project DataMatrix

It is often handy to remove the Grouping settings within a project so that you can sort data.  The default Groupings in SI5.5 are first to group by Location then by Zone in addition to …

D-Tools Menu is Missing from the Visio Interface
07/01/2009 – 5:37 am | No Comment
D-Tools Menu is Missing from the Visio Interface

Issue: The “D-Tools” menu is missing from the menu bar within the SI5.5 Visio interface.  You will very likely see a menu option named “Plan”.  This will be addressed in an upcoming Service Pack.

Send this …

Invocation Error When Running Custom Reports
06/30/2009 – 10:37 am | No Comment
Invocation Error When Running Custom Reports

Issue: You create a custom report off of an existing report for a Work Order, Task, etc…  and when you attempt to run the report you get hit with the following error:
Exception has been thrown …

Kimber Kable Joins D-Tools Manufacturer Vantage Point (MVP) Program
06/30/2009 – 8:13 am | One Comment
Kimber Kable Joins D-Tools Manufacturer Vantage Point (MVP) Program

Membership makes Kimber Kable detailed product specifications available to users of System IntegratorTM software

CONCORD, CA – JUNE 30, 2009 – D-Tools Inc., the worldwide leader in system integration software, today announced that Kimber Kable, …

Invalid Character Error
06/26/2009 – 6:18 am | No Comment
Invalid Character Error

Issue: You attempt to import a project and you get hit with the following error message (the actual value and position will vary on the error)
‘[]‘, hexadecimal value 0×1F, is an invalid character. Line 2, …

Changing Page Size in Visio
06/24/2009 – 1:39 pm | No Comment
Changing Page Size in Visio

Issue: you create a beautiful drawing within the SI5.5 Visio interface and then realize that the page size is too large and you wish to change to a smaller size for printing .  In the …