D-Tools Announces 2011 Project:SUCCESS Winners
01/31/2012 – 10:10 am | No Comment

Winning entries showcase exceptional projects and success stories utilizing D-Tools Award-winning System Integrator software. D-Tools MVP Partners Atlantic Technology, URC, and Atlona Technologies provided prizes as the contest sponsors.
AMSTERDAM RAI , NL, ISE 2012 — JANUARY 31, …

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Explaining the D-Tools CRM System – Lead Management
09/15/2008 – 2:15 pm | 11 Comments
Explaining the D-Tools CRM System – Lead Management

We have a LOT of leads in our system. The current count is 11,192 and I archived any lead that was created before 2006 during the last conversion of CRM systems. Thankfully, Zoho CRM handles leads really well. This is the process we use to separate the forest from the trees and allow our sales team to focus on the most productive leads.

What’s your Secret Sauce?
09/12/2008 – 12:37 pm | Comments Off
What’s your Secret Sauce?

I was on a panel last week at CEDIA as part of their Survival of the Fittest series. This was a panel discussion that focused on how integrators can continue to survive and thrive in this difficult …

Explaining the D-Tools CRM System
09/11/2008 – 12:29 pm | 14 Comments
Explaining the D-Tools CRM System

One of the luxuries of being the boss is that I can choose what projects I want to get to get involved in here at D-Tools.  For the most part all of the core software …

Thoughts on the Recent CEDIA Expo
09/09/2008 – 12:38 pm | 9 Comments
Thoughts on the Recent CEDIA Expo

We just got back from the CEDIA Expo (Custom Electronic Designer Installer Association) trade show in Denver.  I consider this our “home” show because I launched the D-Tools product line at this same show in …

A SmartShape is Worth 1000 Symbols
09/08/2008 – 12:34 pm | Comments Off
A SmartShape is Worth 1000 Symbols

The promise of the Visio SmartShape is that one single shape can replace an entire army of symbols.
With a little bit of parameterization, we can clear out the redundancy in our symbol libraries, thereby simplifying …

D-Tools Celebrates 10 Year Anniversary at CEDIA Expo
09/08/2008 – 12:31 pm | Comments Off
D-Tools Celebrates 10 Year Anniversary at CEDIA Expo

D-Tools was founded in 1998 by Adam Stone. He launched the first version of what is now known as System Integrator software at CEDIA 1998 as Digi-tools CE. 10 years later, D-Tools is a worldwide …

FREE Visio Tips and Tricks Webinar
08/29/2008 – 12:05 pm | One Comment

My good friend and D-Tools Certified Partner Kevin Mikelonis from Process DSG (Dealer Services Group) is giving a free Visio tips and tricks webinar on October 3rd.  I have seen some of the stuff that …

How to Add the New Middle Atlantic Visio Rack Shapes to a D-Tools SI Project
08/28/2008 – 5:25 pm | Comments Off
How to Add the New Middle Atlantic Visio Rack Shapes to a D-Tools SI Project

In this post I went over some of my history with Middle Atlantic Products (MAP) and how we created the first version of RackTools the Visio based equipment rack design software.  If you read that …

The New Middle Atlantic Products Visio Rack Shapes are Here
08/28/2008 – 2:05 pm | 4 Comments
The New Middle Atlantic Products Visio Rack Shapes are Here

I am a big fan of Middle Atlantic Products (MAP) and have been using their products for around 15 years.  When I was a system integrator I used to pour over their catalog looking for …

Configuring SI5 for Use in a Virtual Private Network (VPN)
08/21/2008 – 6:13 pm | One Comment

Applies to
Anyone who wishes to run the SI5 client application with a Virtual Private Network connection to the SI5 server.
Summary
System Integrator 5.2 has been tested and certified to work in a Windows Domain environment that …

Charging for the “Small Stuff”
08/21/2008 – 3:21 pm | Comments Off
Charging for the “Small Stuff”

Plate inserts, wire terminals, and mud-rings are good examples of gear that you use on a project but you don’t necessarily want shown as line items on client reports. There are a variety of …

Latest Zoho CRM Release
08/15/2008 – 3:38 pm | Comments Off
Latest Zoho CRM Release

The clever folks at Zoho just came out with a new release of ZOHO CRM,  For the most part it is a solid release, they fixed a few bugs and greatly enhanced the usability.  You …