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05/15/2012 – 8:30 am |

D-Tools award-winning software makes it easier than ever to estimate, design, and manage the integration and installation of low voltage systems

CONCORD, CA – MAY 15, …

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RHINO Security & Pro AV – News Tip of the Month

03/23/2009 – 1:34 pm | Comments Off
RHINO Security & Pro AV – News Tip of the Month

D-Tools Partner Keith Smith, RCDD from RHINO Professional Labeling Tools offers this article on warranties and when to offer them.

Warranties – “Is there a value …

SI5.5 Upgrade – Phased Rollout

03/20/2009 – 9:37 am | Comments Off
SI5.5 Upgrade – Phased Rollout

Thank you for your continued support of D-Tools and your patience during our upgrade process.  We are very excited about SI5.5 and are confident that …

SI5.5: Reports will not run if project has wires with zero length

03/18/2009 – 3:38 pm | 2 Comments

In the current release of SI5.5, standard reports will not run on a project if there are any wires in the project with wire length …

SI5.5 Quick Tip: New SI 5.5 Permissions Unavailable

03/17/2009 – 12:59 pm | Comments Off

This article is for SI5.5 users who do not have access to the new SI5.5 permissions in the SI5.5 Administration Console.
SI 5.5 adds the following …

SI5.5 Installation Quick Tips

03/16/2009 – 3:23 pm | Comments Off

If you’re getting an error message after updating to SI5.5, it may be something you can quickly fix for yourself.
Check out this list of common …

SI5.5 Quick Tip: Cant open QuickLinks

03/12/2009 – 3:47 pm | Comments Off

This article is for SI5.5 users who have received an error message attempting to start QuickLinks from anywhere in SI5.5, and describes how to quickly …

Backing up custom reports

03/11/2009 – 12:15 pm | Comments Off

This document discusses how to back up and restore custom reports. The process is slightly different depending on whether you are using SI5, or SI5.5.

SI5.5 Quick Fix: System Integrator 5.5 requires SQL Server Compact Edition

03/05/2009 – 2:47 pm | 2 Comments

This article explains what to do if you get a message that reads  ”System Integrator 5.5 requires SQL Server Compact Edition” during installation or upgrade. 

SI5.5 Quick Fix: Can not locate SI5.5 Server

03/05/2009 – 2:43 pm | Comments Off

This article is for users that have received the following message when attempting to log in to SI5.5:
“We can not locate your SI5.5 Server. Please check …

Rolling back the SI5.5 desktop update

03/03/2009 – 12:47 am | One Comment

This posting describes how to undo the SI5.5 desktop update and roll back to the previous version of SI5 originally installed from disc. This is …

SI5.5 Release Notes

03/03/2009 – 12:01 am | Comments Off

SI5.5 is now available to all users. Please see the links below for important information about this release.
Launch Notice – when and how to download
Features …

Critical SI5.5 Update Notice

03/02/2009 – 11:33 pm | 13 Comments

Dear Valued Customer,
We have completed our phased roll out of the SI5.5 upgrade. Currently all customers using SI5 are now able to upgrade to SI5.5.
To …