D-Tools and Media Environment Design Team Up to Offer In-booth SI5.5 Training at CEDIA EXPO
07/27/2010 – 9:11 am | No Comment

D-Tools Certified Partner, MED, will host 2 60 minute training courses in D-Tool’s Booth #2020 during CEDIA
D-Tools Inc. today announced that Certified Partner Ryan Brown of Media Environment Design (MED) will teach (2) 60 minute …

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CRM Wars

The long and sometimes sad story of how we find, implement and use CRM systems at D-Tools

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News and information about D-Tools

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Information about the D-Tools/Google SketchUp integration

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Written by D-Tools Founder and President, Adam Stone

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Technical and product information written by the D-Tools technical support and development team

Explaining the D-Tools Zoho CRM System – Sales Roles
09/18/2008 – 7:13 pm | 4 Comments
Explaining the D-Tools Zoho CRM System – Sales Roles

As I previously mentioned we have a lot of leads in our CRM system.  Without some sort of solid process for managing these leads we would never be able to see the forest through the …

D-Tools, NetSuite and Skyytek: Part Deux
09/17/2008 – 4:40 pm | No Comment
D-Tools, NetSuite and Skyytek:  Part Deux

I just read a post titled “NetSuite parts ways with largest reseller” in Phil Wainewright’s SaaS blog on ZDNet.  Our sad story was mentioned in the post as a possible reason for the split.  Hard …

Adding a Wire Legend in Visio
09/17/2008 – 9:19 am | No Comment
Adding a Wire Legend in Visio

Oh no, not another posting about wires. Yup!  I like wires and I like wiring diagrams, especially drawings that are well laid out and easy to read.  Color coding your wires helps considerably and adding …

Explaining the D-Tools CRM System – Lead Management
09/15/2008 – 2:15 pm | 11 Comments
Explaining the D-Tools CRM System – Lead Management

Introduction here.
We have a LOT of leads in our system.  The current count is 11,192 and I archived any lead that was created before 2006 during the last conversion of CRM systems.  Thankfully, Zoho CRM …

What’s your Secret Sauce?
09/12/2008 – 12:37 pm | No Comment
What’s your Secret Sauce?

I was on a panel last week at CEDIA as part of their Survival of the Fittest series. This was a panel discussion that focused on how integrators can continue to survive and thrive in this difficult …

Explaining the D-Tools CRM System
09/11/2008 – 12:29 pm | 14 Comments
Explaining the D-Tools CRM System

One of the luxuries of being the boss is that I can choose what projects I want to get to get involved in here at D-Tools.  For the most part all of the core software …

Thoughts on the Recent CEDIA Expo
09/09/2008 – 12:38 pm | 9 Comments
Thoughts on the Recent CEDIA Expo

We just got back from the CEDIA Expo (Custom Electronic Designer Installer Association) trade show in Denver.  I consider this our “home” show because I launched the D-Tools product line at this same show in …

A SmartShape is Worth 1000 Symbols
09/08/2008 – 12:34 pm | No Comment
A SmartShape is Worth 1000 Symbols

The promise of the Visio SmartShape is that one single shape can replace an entire army of symbols.
With a little bit of parameterization, we can clear out the redundancy in our symbol libraries, thereby simplifying …

D-Tools Celebrates 10 Year Anniversary at CEDIA Expo
09/08/2008 – 12:31 pm | No Comment
D-Tools Celebrates 10 Year Anniversary at CEDIA Expo

D-Tools was founded in 1998 by Adam Stone. He launched the first version of what is now known as System Integrator software at CEDIA 1998 as Digi-tools CE. 10 years later, D-Tools is a worldwide …

FREE Visio Tips and Tricks Webinar
08/29/2008 – 12:05 pm | 6 Comments

My good friend and D-Tools Certified Partner Kevin Mikelonis from Process DSG (Dealer Services Group) is giving a free Visio tips and tricks webinar on October 3rd.  I have seen some of the stuff that …

How to Add the New Middle Atlantic Visio Rack Shapes to a D-Tools SI Project
08/28/2008 – 5:25 pm | 2 Comments
How to Add the New Middle Atlantic Visio Rack Shapes to a D-Tools SI Project

In this post I went over some of my history with Middle Atlantic Products (MAP) and how we created the first version of RackTools the Visio based equipment rack design software.  If you read that …

The New Middle Atlantic Products Visio Rack Shapes are Here
08/28/2008 – 2:05 pm | 4 Comments
The New Middle Atlantic Products Visio Rack Shapes are Here

I am a big fan of Middle Atlantic Products (MAP) and have been using their products for around 15 years.  When I was a system integrator I used to pour over their catalog looking for …