I have spent the majority of my post collegiate professional career working intimately with system integrators relating to the use and implementation of software for improving business process. When I joined Media Environment Design in 2002, Sam Cavitt and I were primarily working with companies as outsourced designers, our tool of choice? D-Tools. We soon began offering D-Tools training and implementation support to the rapidly growing user base of D-Tools customers and this soon became our primary focus with Media Environment Design. We have worked with over six hundred companies since.