Comments on: Why we left NetSuite

By: What we know about NetSuite « Net Suite Consumer Fraud

What we know about NetSuite « Net Suite Consumer Fraud — Fri, 23 Jul 2010 17:06:13 +0000

[...] http://www.d-toolsblog.com/crm-wars/why-we-left-netsuite/ [...]

By: Mike Martens

Mike Martens — Tue, 01 Dec 2009 17:33:58 +0000

I agree completely with everything that has been said about NetSuite. It is an evil, greedy bunch of no product knowledge, pushy salesman that do nothing without money up front. I do not recommend them to anyone, for anything.

By: NetSuite attacks SAP: hype vs. reality | IT Project Failures | ZDNet.com

Fri, 13 Feb 2009 14:26:55 +0000

[...] we left NetSuite was their business practices. I do not think I can explain it any clearer than here. We had a dispute over what contingent means and as a negotiating tactic they threaten to cancel our [...]

By: More on the NetSuite-Skyytek split — Channel Marker

More on the NetSuite-Skyytek split — Channel Marker — Thu, 18 Sep 2008 16:56:10 +0000

[...] the breakup is causing a bit of a stir. D-tools recounts its less-than-stellar experience with both NetSuite and Skyytek. And here is more reaction to the NetSuite-Skyytek break up. [...]

By: Adam Stone

Adam Stone — Tue, 01 Jul 2008 20:15:06 +0000

I took out the greedy @#$hole part. I think it was accurate description but somewhat unprofessional.

By: Damn software companies! | Mercury Rising

Damn software companies! | Mercury Rising — Fri, 27 Jun 2008 19:05:19 +0000

[...] of StartupNorth.ca - it was a blog written on the D-Tools blog where the author describes the customer hell his company went through trying to work with NetSuite CRM. After several years as a customer, and [...]

By: Adam Stone

Adam Stone — Fri, 27 Jun 2008 17:34:44 +0000

peterp. Like I mentioned in the posts I do not know what the truth is as far as NS holding data hostage except what was said to me by a paid “expert”, other peoples written experiences and NetSuites lack of data export or backup functionality as compared to other CRM systems

As far as I can tell SF.com is a great company and has a great product and should be considered when making a decision about any CRM system.

I am not writing this to place blame, I am writing this so hopefully others can learn from my expensive mistakes.

By: peterp

peterp — Fri, 27 Jun 2008 04:03:19 +0000

I think I agree with johnnyw here. The dude on the vm, the way I understand it, is the dude who you spent 30K with to get no where with. I do not think his position on this is valid. I would chalk it up to an experience of life and move on. I do not think netsuite or skytek intentionally set out to hold your data hostage. It seems like you have just made a string of very bad decisions on the behalf of your company and unfortunately you are accountable for it. It does seem you blaming everyone though. even sf.com came into the mix and they have a very good crm product and a great reputation.

By: Adam Stone

Adam Stone — Thu, 26 Jun 2008 17:42:42 +0000

jonnyw Read why we left NetSuite part 2 http://www.d-toolsblog.com/?p=213 and how NetSuite uses data lock in. as a negotiating tactic. http://www.d-toolsblog.com/?p=214

Make sure you listen to the voice mail attached to the post. I am not a data extraction expert but that guy claims to be one and he said he has seen this tactic before.

I admit it was a very expensive mistake both joining AND leaving NetSuite. I just hope that others can learn from my mistake and ultimately NetSuite will stop these deceptive business practices.

By: Why we left NetSuite, Part 2:

Why we left NetSuite, Part 2: — Wed, 25 Jun 2008 20:34:22 +0000

[...] the previous post I tried to just stick with just the facts as to why we left NetSuite. I read it a [...]