Comments on: Part 4 – From NetSuite to Oasis http://www.d-toolsblog.com/crm-wars/part-4-%e2%80%93-from-netsuite-to-oasis/ a view from the top Fri, 27 Jan 2012 09:24:32 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Unhappy User http://www.d-toolsblog.com/crm-wars/part-4-%e2%80%93-from-netsuite-to-oasis/comment-page-1/#comment-22480 Unhappy User Wed, 16 Feb 2011 14:35:00 +0000 http://www.d-toolsblog.com/?p=188#comment-22480 Worst piece of software ever. Adam, we shared the exact same experience. Cannot even gauge the amount of lost man-hours and sales loss of productivity due to this faisco of a move, but I would hazard your estimate of six figure losses is accurate. The software’s ineptitude is only matched by the poor service and response from support, which was virtually non-existent. We took it one step further and tried customized work from them, which they happily cashed the check for and never delivered. Slowasis has become a company bad joke and I look forward to having this chapter behind us. Truly wish we had seen your review prior to our move... If you’re reviewing…STAY AWAY! Worst piece of software ever.
Adam, we shared the exact same experience.
Cannot even gauge the amount of lost man-hours and sales loss of productivity due to this faisco of a move, but I would hazard your estimate of six figure losses is accurate. The software’s ineptitude is only matched by the poor service and response from support, which was virtually non-existent. We took it one step further and tried customized work from them, which they happily cashed the check for and never delivered.
Slowasis has become a company bad joke and I look forward to having this chapter behind us. Truly wish we had seen your review prior to our move…
If you’re reviewing…STAY AWAY!

]]> By: kitono http://www.d-toolsblog.com/crm-wars/part-4-%e2%80%93-from-netsuite-to-oasis/comment-page-1/#comment-22440 kitono Tue, 02 Nov 2010 22:27:00 +0000 http://www.d-toolsblog.com/?p=188#comment-22440 Check out T-Hub. It may solve your needs. OasisCRM is a joke. They use their customer base as their quality assurance department - relying on them to find the bugs in the software. Then they'll charge you enourmous "support fees" to fix these problems. New problems pop up after every update starting the whole process over again. Check out T-Hub. It may solve your needs. OasisCRM is a joke. They use their customer base as their quality assurance department – relying on them to find the bugs in the software. Then they’ll charge you enourmous “support fees” to fix these problems. New problems pop up after every update starting the whole process over again.

]]> By: Deconstucting the D-Tools/Zoho CRM System – The D-Tools Lead Qualifying Engine | D-Tools NewsBlog http://www.d-toolsblog.com/crm-wars/part-4-%e2%80%93-from-netsuite-to-oasis/comment-page-1/#comment-18311 Deconstucting the D-Tools/Zoho CRM System – The D-Tools Lead Qualifying Engine | D-Tools NewsBlog Wed, 09 Dec 2009 17:23:56 +0000 http://www.d-toolsblog.com/?p=188#comment-18311 [...] Also it needs to be mentioned that this process is only possible with a well designed and properly implemented CRM system.  Don’t try this at home with Outlook, ACT or god forbid Oasis CRM. [...] [...] Also it needs to be mentioned that this process is only possible with a well designed and properly implemented CRM system.  Don’t try this at home with Outlook, ACT or god forbid Oasis CRM. [...]

]]> By: Rodney http://www.d-toolsblog.com/crm-wars/part-4-%e2%80%93-from-netsuite-to-oasis/comment-page-1/#comment-18297 Rodney Mon, 30 Nov 2009 04:00:45 +0000 http://www.d-toolsblog.com/?p=188#comment-18297 I recently fixed an installation of Oasis for a customer of mine. I was pretty disappointed with the way that it integrates mail into the product; it uses exchange's manage mailbox functionality. Specifically the problem I had was that the managing account's username and password were displayed with no encryption on the server. This means that if the login was compromised or someone walked by they would have access to all company email account tied to the CRM. In general the way things integrate and commercial feel of the product have a bit farther to go. On a different note, my customer picked the product because it offered quickbooks integration, inventory management as well as order lifecycle (not just sales lifecycle). Were your needs along these lines too (base ERP)? Did you look at SugarCRM? With the money you spent you could have taken that product to a whole new level. Regardless, its an eye opening post ... thank you! I recently fixed an installation of Oasis for a customer of mine. I was pretty disappointed with the way that it integrates mail into the product; it uses exchange’s manage mailbox functionality. Specifically the problem I had was that the managing account’s username and password were displayed with no encryption on the server. This means that if the login was compromised or someone walked by they would have access to all company email account tied to the CRM. In general the way things integrate and commercial feel of the product have a bit farther to go.

On a different note, my customer picked the product because it offered quickbooks integration, inventory management as well as order lifecycle (not just sales lifecycle). Were your needs along these lines too (base ERP)?

Did you look at SugarCRM? With the money you spent you could have taken that product to a whole new level.

Regardless, its an eye opening post … thank you!

]]> By: Rodney http://www.d-toolsblog.com/crm-wars/part-4-%e2%80%93-from-netsuite-to-oasis/comment-page-1/#comment-22252 Rodney Mon, 30 Nov 2009 04:00:00 +0000 http://www.d-toolsblog.com/?p=188#comment-22252 I recently fixed an installation of Oasis for a customer of mine. I was pretty disappointed with the way that it integrates mail into the product; it uses exchange's manage mailbox functionality. Specifically the problem I had was that the managing account's username and password were displayed with no encryption on the server. This means that if the login was compromised or someone walked by they would have access to all company email account tied to the CRM. In general the way things integrate and commercial feel of the product have a bit farther to go. On a different note, my customer picked the product because it offered quickbooks integration, inventory management as well as order lifecycle (not just sales lifecycle). Were your needs along these lines too (base ERP)? Did you look at SugarCRM? With the money you spent you could have taken that product to a whole new level. Regardless, its an eye opening post ... thank you! I recently fixed an installation of Oasis for a customer of mine. I was pretty disappointed with the way that it integrates mail into the product; it uses exchange’s manage mailbox functionality. Specifically the problem I had was that the managing account’s username and password were displayed with no encryption on the server. This means that if the login was compromised or someone walked by they would have access to all company email account tied to the CRM. In general the way things integrate and commercial feel of the product have a bit farther to go.

On a different note, my customer picked the product because it offered quickbooks integration, inventory management as well as order lifecycle (not just sales lifecycle). Were your needs along these lines too (base ERP)?

Did you look at SugarCRM? With the money you spent you could have taken that product to a whole new level.

Regardless, its an eye opening post … thank you!

]]> By: Scott Kouri http://www.d-toolsblog.com/crm-wars/part-4-%e2%80%93-from-netsuite-to-oasis/comment-page-1/#comment-18158 Scott Kouri Mon, 19 Oct 2009 22:06:42 +0000 http://www.d-toolsblog.com/?p=188#comment-18158 Adam, Our company is also updating our sustem to a CRM which we would like to interface with Quickbooks. We have purchased a single copy which I will use and evaluate prior to making a larger purchase. Any feedback on what system you ended on using the why you made that chocie would be appreciated. At this point, I have no concerns as we have just received the osftware and not installed it yet. So any bugs I should look for or question during the set up and training would be very beneficial. Thank you for your assistance, Scott Adam,

Our company is also updating our sustem to a CRM which we would like to interface with Quickbooks. We have purchased a single copy which I will use and evaluate prior to making a larger purchase.

Any feedback on what system you ended on using the why you made that chocie would be appreciated. At this point, I have no concerns as we have just received the osftware and not installed it yet. So any bugs I should look for or question during the set up and training would be very beneficial.

Thank you for your assistance,

Scott

]]> By: Scott Kouri http://www.d-toolsblog.com/crm-wars/part-4-%e2%80%93-from-netsuite-to-oasis/comment-page-1/#comment-22251 Scott Kouri Mon, 19 Oct 2009 22:06:00 +0000 http://www.d-toolsblog.com/?p=188#comment-22251 Adam, Our company is also updating our sustem to a CRM which we would like to interface with Quickbooks. We have purchased a single copy which I will use and evaluate prior to making a larger purchase. Any feedback on what system you ended on using the why you made that chocie would be appreciated. At this point, I have no concerns as we have just received the osftware and not installed it yet. So any bugs I should look for or question during the set up and training would be very beneficial. Thank you for your assistance, Scott Adam,

Our company is also updating our sustem to a CRM which we would like to interface with Quickbooks. We have purchased a single copy which I will use and evaluate prior to making a larger purchase.

Any feedback on what system you ended on using the why you made that chocie would be appreciated. At this point, I have no concerns as we have just received the osftware and not installed it yet. So any bugs I should look for or question during the set up and training would be very beneficial.

Thank you for your assistance,

Scott

]]> By: Andrew http://www.d-toolsblog.com/crm-wars/part-4-%e2%80%93-from-netsuite-to-oasis/comment-page-1/#comment-16647 Andrew Sun, 20 Sep 2009 03:44:07 +0000 http://www.d-toolsblog.com/?p=188#comment-16647 Hi Adam, thanks for posting your experience. We are currently looking at Oasis and some of your comments are exactly what i have been feeling intuitively on the concerns we have. If possible would you be able to bullet point the main problems your company experienced. What solutions did you end up using? We are looking for a CRM and Multi Inventory location product to hook into QB Enterprise. Thanks again Andrew. Hi Adam, thanks for posting your experience. We are currently looking at Oasis and some of your comments are exactly what i have been feeling intuitively on the concerns we have.

If possible would you be able to bullet point the main problems your company experienced.

What solutions did you end up using?

We are looking for a CRM and Multi Inventory location product to hook into QB Enterprise.

Thanks again
Andrew.

]]> By: Andrew http://www.d-toolsblog.com/crm-wars/part-4-%e2%80%93-from-netsuite-to-oasis/comment-page-1/#comment-22250 Andrew Sun, 20 Sep 2009 03:44:00 +0000 http://www.d-toolsblog.com/?p=188#comment-22250 Hi Adam, thanks for posting your experience. We are currently looking at Oasis and some of your comments are exactly what i have been feeling intuitively on the concerns we have. If possible would you be able to bullet point the main problems your company experienced. What solutions did you end up using? We are looking for a CRM and Multi Inventory location product to hook into QB Enterprise. Thanks again Andrew. Hi Adam, thanks for posting your experience. We are currently looking at Oasis and some of your comments are exactly what i have been feeling intuitively on the concerns we have.

If possible would you be able to bullet point the main problems your company experienced.

What solutions did you end up using?

We are looking for a CRM and Multi Inventory location product to hook into QB Enterprise.

Thanks again
Andrew.

]]> By: d-tools blog » Deconstucting the D-Tools/Zoho CRM System - The D-Tools Lead Qualifying Engine http://www.d-toolsblog.com/crm-wars/part-4-%e2%80%93-from-netsuite-to-oasis/comment-page-1/#comment-147 d-tools blog » Deconstucting the D-Tools/Zoho CRM System - The D-Tools Lead Qualifying Engine Fri, 09 Jan 2009 01:14:17 +0000 http://www.d-toolsblog.com/?p=188#comment-147 [...] Also it needs to be mentioned that this process is only possible with a well designed and properly implemented CRM system.  Don’t try this at home with Outlook, ACT or god forbid Oasis CRM. [...] [...] Also it needs to be mentioned that this process is only possible with a well designed and properly implemented CRM system.  Don’t try this at home with Outlook, ACT or god forbid Oasis CRM. [...]

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