Creating a proposal with no description fields for products is a very easy customization but it does require three custom reports: the main report and two sub-reports.  This is because of the three “levels” of …

When you initially download product data from D-Tools, you may wish to choose to mark the products as “Unapproved”.   When a product’s Status is designated as “Unapproved”, that product does not synchronize to your Server …

Summary:
The title says it all.  You have followed all the steps on the SI5.5 Upgrade Guide; the upgrade went smooth, but when you log into the Navigator (SI5.5 Client PC) not all your projects, if …

This message will sometimes occur during the startup of SI5 (immediately after clicking the SI5 icon to launch the application).  The message window looks like the one in the image below for SI5.5 (slightly different …

In the current release of SI5.5, standard reports will not run on a project if there are any wires in the project with wire length = 0. This is a bug which will be fixed …

This article is for SI5.5 users who do not have access to the new SI5.5 permissions in the SI5.5 Administration Console.
SI 5.5 adds the following new permissions for you to assign to your Groups:

This article is for SI5.5 users who have received an error message attempting to start QuickLinks from anywhere in SI5.5, and describes how to quickly resolve the error.

This article explains what to do if you get a message that reads  ”System Integrator 5.5 requires SQL Server Compact Edition” during installation or upgrade. 

This article is for users that have received the following message when attempting to log in to SI5.5:
“We can not locate your SI5.5 Server. Please check the server name and try again.”
First check that the value …

Due to the way the SI5.5 file manager works, it is important that SI5.5 server and desktop applications are time-synchronized to ensure no loss of data. This posting provides some instructions on effective ways to …