A Component ID is the unique identifier that is assigned to every product that you add to an SI5.5 project.  Component IDs display on most of the Visio shapes and AutoCAD blocks and are used …

It is often handy to remove the Grouping settings within a project so that you can sort data.  The default Groupings in SI5.5 are first to group by Location then by Zone in addition to …

Issue: You create a custom report off of an existing report for a Work Order, Task, etc…  and when you attempt to run the report you get hit with the following error:
Exception has been thrown …

Issue: you create a beautiful drawing within the SI5.5 Visio interface and then realize that the page size is too large and you wish to change to a smaller size for printing .  In the …

This post explains how Items in Service Orders differ from other components of SI5.5

This article will explain why some products show “0″ hours in the Projected Work field within Tasks in SI5.5.

This post will show how to change the graphics on an SI5.5 Proposal, with youtube video.

This post shows how to create a Proposal in SI5.5 that has no descriptions for any of the products, with youtube video.

This article explains the use of the “Unapproved” setting for products within SI5.5.

I’ve recently upgraded to SI5.5 and now my projects are gone/missing from the Navigator!

This message will sometimes occur during the startup of SI5 (immediately after clicking the SI5 icon to launch the application). The message window looks like the one in the image below for SI5.5 (slightly different for SI5.0-SI5.2)

In the current release of SI5.5, standard reports will not run on a project if there are any wires in the project with wire length = 0. This is a bug which will be fixed …