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Technical and product information written by the D-Tools technical support and development team

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Articles in Technical Terminal

Marking Products as Unapproved
05/28/2009 – 11:40 am | Comments Off
Marking Products as Unapproved

This article explains the use of the “Unapproved” setting for products within SI5.5.

D-Tools Launches WikiBlog to Provide Additional Product and Technical Support
05/05/2009 – 8:12 am | One Comment
D-Tools Launches WikiBlog to Provide Additional Product and Technical Support

Online resources provides customers with in-depth technical information on System IntegratorTM software

CONCORD, CA – APRIL 29, 2009 – D-Tools, Inc., the worldwide leader in system integration software, today announced that the D-Tools WikiBlog is …

I’ve recently upgraded to SI5.5 and now my projects are gone/missing from the Navigator!
04/21/2009 – 11:35 am | Comments Off
I’ve recently upgraded to SI5.5 and now my projects are gone/missing from the Navigator!

I’ve recently upgraded to SI5.5 and now my projects are gone/missing from the Navigator!

Unable to locate LANSync Server message during startup of SI5
04/14/2009 – 6:40 am | Comments Off
Unable to locate LANSync Server message during startup of SI5

This message will sometimes occur during the startup of SI5 (immediately after clicking the SI5 icon to launch the application). The message window looks like the one in the image below for SI5.5 (slightly different for SI5.0-SI5.2)

SI5.5 Upgrade – Phased Rollout Complete
04/13/2009 – 1:45 pm | Comments Off
SI5.5 Upgrade – Phased Rollout Complete

 
We have completed our phased roll out of the SI5.5 upgrade.  Currently all customers using SI5 are now able to upgrade to SI5.5.

SI5.5: Revisions do not always promote correctly
04/07/2009 – 3:12 pm | One Comment
SI5.5: Revisions do not always promote correctly

In SI5.5, the Promote Revision feature will occasionally malfunction, causing the selected revision to not be promoted, and promoting another revision instead. This can lead to the user thinking that a revision has been promoted …

SI5.5 Upgrade – Phased Rollout
03/20/2009 – 9:37 am | Comments Off
SI5.5 Upgrade – Phased Rollout

Thank you for your continued support of D-Tools and your patience during our upgrade process.  We are very excited about SI5.5 and are confident that you will find this release to be the most robust …

SI5.5: Reports will not run if project has wires with zero length
03/18/2009 – 3:38 pm | 2 Comments
SI5.5: Reports will not run if project has wires with zero length

In the current release of SI5.5, standard reports will not run on a project if there are any wires in the project with wire length = 0. This is a bug which will be fixed …

SI5.5 Quick Tip: New SI 5.5 Permissions Unavailable
03/17/2009 – 12:59 pm | Comments Off
SI5.5 Quick Tip: New SI 5.5 Permissions Unavailable

This article is for SI5.5 users who do not have access to the new SI5.5 permissions in the SI5.5 Administration Console.
SI 5.5 adds the following new permissions for you to assign to your Groups:

SI5.5 Installation Quick Tips
03/16/2009 – 3:23 pm | Comments Off
SI5.5 Installation Quick Tips

If you’re getting an error message after updating to SI5.5, it may be something you can quickly fix for yourself.
Check out this list of common problems and what you can do to fix them: SI5.5 …

SI5.5 Quick Tip: Cant open QuickLinks
03/12/2009 – 3:47 pm | Comments Off
SI5.5 Quick Tip: Cant open QuickLinks

This article is for SI5.5 users who have received an error message attempting to start QuickLinks from anywhere in SI5.5, and describes how to quickly resolve the error.

Backing up custom reports
03/11/2009 – 12:15 pm | 2 Comments
Backing up custom reports

This document discusses how to back up and restore custom reports. The process is slightly different depending on whether you are using SI5, or SI5.5.