A Component ID is the unique identifier that is assigned to every product that you add to an SI5.5 project.  Component IDs display on most of the Visio shapes and AutoCAD blocks and are used …

Issue: You receive the following error when you attempt to transfer items to QuickBooks via an SI5.5 Service Order.
Desription: Object reference not set to an instance of an object.
Email:
User Message:
Details: Error: NullReferenceException (DTools.SystemIntegrator.QuickBooks.QBListsFactoryBase.convertOtherChargeItem)

It is often handy to remove the Grouping settings within a project so that you can sort data.  The default Groupings in SI5.5 are first to group by Location then by Zone in addition to …

Issue: The “D-Tools” menu is missing from the menu bar within the SI5.5 Visio interface.  You will very likely see a menu option named “Plan”.  This will be addressed in an upcoming Service Pack.

Issue: You create a custom report off of an existing report for a Work Order, Task, etc…  and when you attempt to run the report you get hit with the following error:
Exception has been thrown …

Issue: You attempt to import a project and you get hit with the following error message (the actual value and position will vary on the error) ‘[]‘, hexadecimal value 0x1F, is an invalid character. …

Issue: you create a beautiful drawing within the SI5.5 Visio interface and then realize that the page size is too large and you wish to change to a smaller size for printing .  In the …

This post explains how Items in Service Orders differ from other components of SI5.5

This article will explain why some products show “0″ hours in the Projected Work field within Tasks in SI5.5.

This post will show how to change the graphics on an SI5.5 Proposal, with youtube video.

This shows how to remove “illegal” characters from your revisions so that a Project Delta can be generated.

This post shows how to create a Proposal in SI5.5 that has no descriptions for any of the products, with youtube video.