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Articles in Known Issues

SI5.5: Desktop and server must have synchronized time
03/01/2009 – 12:04 pm | Comments Off
SI5.5: Desktop and server must have synchronized time

Due to the way the SI5.5 file manager works, it is important that SI5.5 server and desktop applications are time-synchronized to ensure no loss of data. This posting provides some instructions on effective ways to …

Do not use Windows Explorer to manage project files
08/01/2008 – 2:36 am | 2 Comments
Do not use Windows Explorer to manage project files

Do not use Windows explorer to manage the files in your project directory.
The SI5.5 Navigator has functions for importing, renaming, and archiving your project files which should be used for this.
 Using Windows explorer to perform …

Local D-Tools project folder restrictions
08/01/2008 – 2:14 am | Comments Off
Local D-Tools project folder restrictions

When setting your local D-Tools projects folder on your desktop (in Navigator > Setup > Application Settings > Project > Project Folder, it is important to avoid certain folder locations that can cause instability and …

OrderTools Hotfix for SI5.2
06/30/2008 – 3:24 pm | Comments Off

Special Notice for OrderTools users: After upgrading from SI5.1 to SI5.2, users may see an error message when attempting to preview, run or email a Purchase Order from the OrderTools interface.
Please click on the link …

SI5.2 Known Issues
05/31/2008 – 11:48 am | Comments Off

The list of known issues for SI5.2 can be found at this link:
http://downloads.d-tools.com/si5/documents/5.2/Known_Issues.htm

CSV Import/Export assumes US units
05/15/2008 – 2:09 am | Comments Off

When using the MMPD Import or Export to CSV, all data in the CSV file is assumed to be in US units. This applies to the following data:
Dimensions: height, width, depth, weight
Bulk wire: MSRP, Unit Costs, …