I’ve been getting a lot of calls recently about a particular issue with Si 5.5 reporting. I should clarify it’s not exactly an ‘issue’ per se, (there is a very easy resolution – just …

With SI5.5, server moves are the easiest they have ever been!

STEP 1)  The first step is to check in all Projects and log off all users from your current SI5.5 server.
STEP 2)  The second step is to back …

Issue: You attempt to open an SI5.5 project in the Text interface and the interface does not open.  No error, just nothing happens…crickets.
Cause: This can occur on machines that are running both SI 4 and …

The reality of using software is that you may encounter errors from time to time.  The proper reporting of an error can significantly increase the turnaround time for a resolution.  The intent of this article …

Although ideal, procuring AutoCAD floor plans is not always possible.  Architects are protective of their intellectual property, rightfully so, and it often takes some convincing that you really only need them to lay out the …

Google SketchUp is one of the most powerful 3D software solutions out there.  Building components and creating local collections seems too easy to perform with Google SketchUp, but to remove or delete a local collection should …

We just finished putting the final touches on huge, highly competitive design build project that could make or break our quarter, when the purchasing manager rushed into the owner’s office and told him we just …

D-Tools will be performing necessary maintenance of our production servers on Thursday, October 22nd. The maintenance is scheduled for 5PM PST (8PM EST) and will take approximately 2 hours to complete. During this time, some …

This posting is to inform you of a slight variation in which the update to SP1 must be run on a Vista machine.  Most of the instructions in this post apply but there is one …

I wanted to make sure our users were aware of a feature in SI5.5 that can save them from a lot of pain and wasted time if something “bad” happens to their local computer.  Over …

We will be performing some web server maintenance tonight from 8- 10:00 pm Pacific Time. Web services and data downloads will be unavailable during this time. We apologize for any inconvenience.
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A Component ID is the unique identifier that is assigned to every product that you add to an SI5.5 project.  Component IDs display on most of the Visio shapes and AutoCAD blocks and are used …