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05/15/2012 – 8:30 am |

D-Tools award-winning software makes it easier than ever to estimate, design, and manage the integration and installation of low voltage systems

CONCORD, CA – MAY 15, …

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Unable to locate LANSync Server message during startup of SI5

04/14/2009 – 6:40 am | Comments Off

This message will sometimes occur during the startup of SI5 (immediately after clicking the SI5 icon to launch the application). The message window looks like the one in the image below for SI5.5 (slightly different for SI5.0-SI5.2)

SI5.5: Reports will not run if project has wires with zero length

03/18/2009 – 3:38 pm | 2 Comments

In the current release of SI5.5, standard reports will not run on a project if there are any wires in the project with wire length …

SI5.5 Quick Tip: New SI 5.5 Permissions Unavailable

03/17/2009 – 12:59 pm | Comments Off

This article is for SI5.5 users who do not have access to the new SI5.5 permissions in the SI5.5 Administration Console.
SI 5.5 adds the following …

SI5.5 Quick Tip: Cant open QuickLinks

03/12/2009 – 3:47 pm | Comments Off

This article is for SI5.5 users who have received an error message attempting to start QuickLinks from anywhere in SI5.5, and describes how to quickly …

SI5.5 Quick Fix: System Integrator 5.5 requires SQL Server Compact Edition

03/05/2009 – 2:47 pm | 2 Comments

This article explains what to do if you get a message that reads  ”System Integrator 5.5 requires SQL Server Compact Edition” during installation or upgrade. 

SI5.5 Quick Fix: Can not locate SI5.5 Server

03/05/2009 – 2:43 pm | Comments Off

This article is for users that have received the following message when attempting to log in to SI5.5:
“We can not locate your SI5.5 Server. Please check …

SI5.5: Desktop and server must have synchronized time

03/01/2009 – 12:04 pm | Comments Off

Due to the way the SI5.5 file manager works, it is important that SI5.5 server and desktop applications are time-synchronized to ensure no loss of …