In part 1 of this series I went over How D-Tools Uses the Mass Email Functionality in Zoho CRM to send targeted mass emails to their leads. In part 2, I will go over …

In the selfless spirit of the holiday season, and the selfish spirit of knowing I write better for an audience, I offer my colleagues and readers another in depth, how to articles on how D-Tools …

What James Cameron did for the movies with Avatar D-Tools is going to do for system integration.  As much as I love a rack elevation or floorplan done up in Microsoft Visio it just …

I just received the email below from Steve Collard, the D-Tools CFO/COO regarding the phased roll-out plans of SI 5.5.  This is only interesting because we already rolled out 5.5 earlier in the month and …

I came across this news article and video called Mothers Voice May be Best Fire Alarm last year.  The video and article explain how kids do not respond to the standard beeping/wailing fire alarms but …

I was inspired by our CTO’s eloquent post on how our development process has evolved over the years and I thought I would add how we start the dev process with a written specification for …

It does not look like it at first but there is some solid business advice somewhere around the end of this post.
This is my first real post since my unfortunate mishap in November. At …

I saw this post in CE Pro today. Electronic Systems Consultants: Making Data-Driven Decisions.  I like this article for a number of reasons.

Process first.  They identified a number of areas where software (not ours BTW) could …

Right arm still in a cast but I have thinking a lot about the current economy and how it affects our customers.  Since I can’t blog about it at the moment I thought this post …

I broke a small but important bone in my right wrist last week dirt bike riding, or maybe I should say dirt bike falling.  In any case I have a full cast on my right …

I received this email from Ryan Brown with Media Environment Designs, one of our D-Tools certified partners. MED is switching from another CRM System to Zoho and Ryan asked me a few great questions …

Introduction here:  So far I have spent most of my time re-engineering our Zoho CRM system on the Leads side of the process.  Before I started I thought we had a pretty good system but …