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Information about the D-Tools/Google SketchUp integration

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Articles by Jose Mendoza

I’ve recently upgraded to SI5.5 and now my projects are gone/missing from the Navigator!
04/21/2009 – 11:35 am | View Comments
I’ve recently upgraded to SI5.5 and now my projects are gone/missing from the Navigator!

Summary:
The title says it all.  You have followed all the steps on the SI5.5 Upgrade Guide; the upgrade went smooth, but when you log into the Navigator (SI5.5 Client PC) not all your projects, if …

Unable to locate LANSync Server message during startup of SI5
04/14/2009 – 6:40 am | View Comments
Unable to locate LANSync Server message during startup of SI5

This message will sometimes occur during the startup of SI5 (immediately after clicking the SI5 icon to launch the application).  The message window looks like the one in the image below for SI5.5 (slightly different …

Moving SI 5 Server Components to another Machine plus SI5.5 Process
02/11/2009 – 12:17 pm | View Comments
Moving SI 5 Server Components to another Machine plus SI5.5 Process

Moving SI 5 Server Components to another Machine
This document shows the step by step procedure for moving your SI 5 Server Components data to another machine. Clients will often setup SI 5 and use …

“File sharing lock count exceeded. Increase MaxLocksPerFile registry entry”
12/19/2008 – 2:31 pm | View Comments

You may encounter this error message when running a report on larger projects.   This is not a very common error, however,  I’ve added the solution below in case you do come across this error message.  As …

EXE (.exe) file open problem
11/25/2008 – 11:43 am | View Comments
EXE (.exe) file open problem

Symptoms
When trying to run .exe files you may get error messages like: “Access Deny”, “Runtime error” etc..
Potential Cause
Corrupt registry settings or some third party product  (or even a virus) can change the default configuration for …

Disk Quotas
11/19/2008 – 11:03 pm | Comments Off
Disk Quotas

A Brief History
Recently we encountered a problem with one of our clients with checking-in projects back into the server. He was able synchronize the MMPD, he was able to create a new project(s), and he …

Vista-Quicklinks Error – Desription: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
11/07/2008 – 4:54 pm | View Comments
Vista-Quicklinks Error – Desription: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.

This is for all users experiencing a fatal error message when trying to send estimates from a Vista client using Quicklinks and any version of Quickbooks 2008. Please understand that this is a temporary workaround, …

SI5 Trial Error right after installation – Unable to Locate LANSync
10/24/2008 – 1:48 pm | View Comments
SI5 Trial Error right after installation – Unable to Locate LANSync

This error message applies to new SI5 Trial users. Shortly after finishing the setup and installation, when you go launch SI5 Trial for the first time, you receive an error which does not allow you …

Running SI5 on a Mac using Boot Camp or Parallels
05/19/2008 – 1:28 pm | View Comments
Running SI5 on a Mac using Boot Camp or Parallels

Mac Support and Networking Tips
 
D-Tools will run on a Mac using Parallels or Boot Camp. However,  it is not supported due to the following reasons.
1. Networking problems – OS X acts as the domain controller and …

Mac Support and Networking Tips
05/08/2008 – 11:59 am | View Comments
Mac Support and Networking Tips

D-Tools will run on a Mac using Parallels and Boot Camp. However, we currently do not support it due to the following reasons.

Networking problems – OS X acts as the domain controller and assigns Windows …