Announcing the D-Tools WikiBlog
04/28/2009 – 4:19 pm | One Comment

We are pleased to announce the launch of the D-Tools WikiBlog, your new source for technical information about D-Tools software. On the WikiBlog, you will find a complete, up-to-date knowledgebase, helping you find the information …

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CRM Wars

The long and sometimes sad story of how we find, implement and use CRM systems at D-Tools

D-Tools News

News and information about D-Tools

President's Perspective

Written by D-Tools Founder and President, Adam Stone

Spin Central

Written by Tim Bigoness, D-Tools V.P. Sales/Marketing

Technical Terminal

Technical and product information written by the D-Tools technical support and development team

D-Tools News, Known Issues, Newsletter »

D-Tools Menu is Missing from the Visio Interface
07/01/2009 – 5:37 am | No Comment

in-n-out_burger_menu_board

Issue: The “D-Tools” menu is missing from the menu bar within the SI5.5 Visio interface.  You will very likely see a menu option named “Plan”.  This will be addressed in an upcoming Service Pack.

d-tools-menu-missing-plan-showing

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Invocation Error When Running Custom Reports
06/30/2009 – 10:37 am | No Comment
Invocation Error When Running Custom Reports

Issue: You create a custom report off of an existing report for a Work Order, Task, etc…  and when you attempt to run the report you get hit with the following error:
Exception has been thrown …

Kimber Kable Joins D-Tools Manufacturer Vantage Point (MVP) Program
06/30/2009 – 8:13 am | One Comment
Kimber Kable Joins D-Tools Manufacturer Vantage Point (MVP) Program

Membership makes Kimber Kable detailed product specifications available to users of System IntegratorTM software

CONCORD, CA - JUNE 30, 2009 - D-Tools Inc., the worldwide leader in system integration software, today announced that Kimber Kable, …

Invalid Character Error
06/26/2009 – 6:18 am | No Comment
Invalid Character Error

Issue: You attempt to import a project and you get hit with the following error message (the actual value and position will vary on the error)
‘[]‘, hexadecimal value 0×1F, is an invalid character. Line 2, …

Changing Page Size in Visio
06/24/2009 – 1:39 pm | No Comment
Changing Page Size in Visio

Issue: you create a beautiful drawing within the SI5.5 Visio interface and then realize that the page size is too large and you wish to change to a smaller size for printing .  In the …

Manufacturer Vantage Point (MVP) New and Returning Members for June 2009
06/24/2009 – 11:26 am | One Comment
Manufacturer Vantage Point (MVP) New and Returning Members for June 2009

D-Tools MVP manufacturers realize the importance of bringing you their product information and have chosen to support the D-Tools user community by joining the program and making their product data directly available through D-Tools SI …

Manufacturer Vantage Point (MVP) News for June 2009
06/24/2009 – 11:14 am | 3 Comments
Manufacturer Vantage Point (MVP) News for June 2009

The D-Tools MVP program ensures that D-Tools customers get the most up-to-date product specifications available for use in their D-Tools System Integrator projects, making it easier to specify, design, and install world-class systems for their …

MED Launches 2 New D-Tools Add-on Products
06/24/2009 – 10:10 am | No Comment
MED Launches 2 New D-Tools Add-on Products

Certified Partner Media Environment Design has launched 2 new custom add-on products to its suite of customized options for D-Tools Si users.  The products are designed to provide additional functionality for existing Si users.
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James Loudspeaker Joins D-Tools Manufacturer Vantage Point (MVP) Program
06/23/2009 – 3:55 pm | One Comment
James Loudspeaker Joins D-Tools  Manufacturer Vantage Point (MVP) Program

Membership makes James Loudspeaker detailed product specifications available to users of System IntegratorTM software

CONCORD, CA - JUNE 23, 2009 - D-Tools Inc., the worldwide leader in system integration software, today announced that James Loudspeaker, …

That’s a Gross Distortion
06/22/2009 – 2:37 pm | No Comment
That’s a Gross Distortion

D-Tools MVP member Steve Feinstein of Atlantic Technologies sets us straight on the concept of distortion.
The term “distortion” is used pretty frequently in audio, but it’s not understood particularly well. There are different kinds of …

Items in Service Orders
06/19/2009 – 12:32 pm | No Comment
Items in Service Orders

A Service Order is intended for scheduling time for a technician to go to a jobsite for work that is outside the scope of normal project installation.   Service Orders are very different than most other …

Labor Products in Tasks
06/12/2009 – 6:48 am | No Comment
Labor Products in Tasks

Definitions:
Labor Product - also called Labor Items or Labor SKUs.  Any product in your database that is assigned to the Category of “Labor” or to a Category that has been assigned the Type “Labor”
Projected Work …

Changing the Graphics on a Proposal
06/10/2009 – 6:53 am | No Comment
Changing the Graphics on a Proposal

This post will show how to change the graphics on an SI5.5 Proposal.  Although the software ships with a stock report named “Proposal w/Graphics”, I will be modifying one of the additional reports that you …